GOOD TO KNOW
Little questions.
Helpful answers.
A few things to know before you shop, visit or send a request.
Visiting & shopping
Where is The Daily Bowl?
Find us at 1P19-9390 Woodbine Avenue, Markham, ON L6C 0M5. We are open Monday–Friday 9 am–8 pm, Saturday 9 am–7 pm and Sunday 10 am–6 pm.
Directions & hoursAre all catalogue products in stock?
Our catalogue helps you explore products and brands. Availability, sizes and prices are confirmed by the store. Send the product name, recipe and size you need before making a special trip.
Ask about a productHow do I arrange pickup?
Ask us to confirm your items, prices and collection arrangements. When online ordering is available for a stocked item, you can submit a pickup order through the shopping bag. Wait for our ready-to-collect confirmation before travelling.
Pickup informationDo you take payment through an availability request?
No. An availability enquiry does not reserve products, place an order or take payment. We confirm the details with you first. The website does not collect payment-card information.
Prices & paymentDelivery & services
Can I get same-day delivery?
You can request same-day delivery in York Region. Send your municipality, postal code and shopping list. We confirm coverage, stock, the delivery fee and an available window before accepting the order.
Request deliveryDo you ship across Canada?
Canada-wide postal shipping is not currently offered. We focus on Markham pickup and York Region delivery by arrangement.
Local delivery detailsWhat is The Daily Bowl Box?
A monthly dog or cat box of treats, toys and essentials, personalised by quote. Tell us about your pet, preferences and budget. A food-free option is available to request. Contents, price, schedule and cancellation terms are agreed before you enrol; submitting a request does not start a subscription.
Explore the monthly boxHow do grooming requests work?
Tell us about your pet, the service you are interested in and your preferred date. We confirm suitability, service availability, location, price and an appointment before you visit. A request is not a confirmed booking.
Ask about groomingHelp & follow-up
How do I change an order or ask about a return?
Email orders@thedailybowl.ca with your reference number and the details. Contact us before collection if an order needs changing. For returns, keep the receipt and packaging and ask us to confirm eligibility before bringing the item back.
Pickup & returnsHow do I follow up on a message?
Email hello@thedailybowl.ca and include your enquiry reference if you have one. Our store hours are Monday–Friday 9 am–8 pm, Saturday 9 am–7 pm and Sunday 10 am–6 pm.
Contact the storeCan my brand or distributor work with The Daily Bowl?
We welcome introductions from pet brands and distributors. Our retailer page includes our location, category focus, a downloadable profile and the store contact.
Brands & distributors
Pet Food · Treats · Essentials